FREQUENTLY ASKED QUESTIONS
Do you have specific AS2047 test reports for high-altitude wind load?
Yes, our high-rise awning series has passed rigorous NATA-accredited testing for extreme conditions. We provide the full official performance reports and compliance certification for building certifier review.
What is the maximum weight capacity of the friction stays on these windows?
We use specialized heavy-duty 304 stainless steel 4-bar friction hinges. They are structurally engineered to safely support oversized insulated glass sashes weighing up to 150kg.
What is the realistic lead time for a bulk order of 2,000 units?
For 2,000 units, the initial batch can be dispatched within 35-40 days after CAD drawing approval, with subsequent containers shipped weekly to match your construction pace.
What warranty do you offer on the PVDF finish in coastal environments?
We use premium PVDF coatings formulated for marine environments. We provide a formal 20-year warranty against fading, peeling, and blistering under severe salt-spray conditions.
Do you provide CAD shop drawings for curtain wall integration?
Yes, our in-house architectural engineers generate customized installation node drawings, ensuring the window seamlessly integrates and waterproofs with your specific facade mullions.
How do you guarantee glass panels won't shatter during international shipping?
We employ a rigid B2B packaging protocol: windows are wrapped in protective film, padded with high-density EPE foam, and packed in fumigation-free, fully enclosed heavy-duty plywood crates.
Wright Windows
