FREQUENTLY ASKED QUESTIONS
What types of windows and doors do you offer?
We provide a wide range of aluminum alloy products, including sliding windows, casement windows, folding doors, and heavy-duty sliding doors designed for both residential and commercial use.
Are your products customizable in terms of size and color?
Yes, all products can be customized to meet your specific architectural requirements. We offer various powder coating colors and wood grain finishes to match your interior design.
What kind of glass do you use for insulation?
We typically use double-tempered insulated glass (5mm+12A+5mm) to ensure excellent soundproofing and thermal insulation performance. Triple glazing is also available for extreme climates.
What is the standard lead time for an order?
The standard production time is usually 25-35 days after the shop drawings are confirmed and the deposit is received, depending on the order volume.
How do you ensure the quality of your products during shipping?
We use professional export packaging including protective film, corner protectors, and strong wooden crates to ensure all products arrive at your site in perfect condition.
Do you provide installation support?
We provide detailed installation manuals and technical drawings. For large projects, we can also offer online video guidance to assist your local installation team.